Responsibilities:

• Answered and transferred incoming phone calls to the Sales Team, Accounts and the Warehouse
• Met and greeted customers at the front desk
• Handled cash payments and assisted with invoicing

Responsibilities:

• Answered phone calls in a professional manner
• Maintained Excel reports, sent management and other colleagues updates
• Succeeded all day-to-day deadlines and KPIs.

Responsibilities:

• Assisting the PA with Data Entry
• Reception Relief
• Office All Rounder

Responsibilities:

• Acquitted credit card purchases using Technology One for the Regional Operations Director
• Liaised with the inspectors to organise weekly after-hours roster
• Collated and organised daily ingoing and outgoing mail
• Entered files into TRIM
• Assisted in the coordination of material for regional conferences
• Organised Diary via Outlook
• Organised travel arrangements
• Weekly minute taking
• Prepared files and documents for the Regional Directors Meetings

Responsibilities:

• Electronic document management using TRIM and Adobe Acrobat Professional
• Undertook administrative duties within the section, providing support and advice

Responsibilities:

• Assisted a Contracts Operations team with different supporting functions
• Utilised SAP for purchase order management
• Managed an equipment maintenance database.
• Undertook receptionist duties and maintained the office space

Responsibilities:

• Responsible for taking customer feedback via phone and email, liaising with the service contractor and recording feedback into the register
• Responsible for the administration of marketing material
• Aided Manager in a number of research tasks
• Contributed to the development of new systems and procedures.

Responsibilities:

• Managed maintenance of existing web pages on the organisation’s public website
• Administrated supplies and equipment for the team.

Responsibilities:

• Reconciled the corporate account for travel and provided support to regional officers
• Managed purchase orders using SAP, prepared budget reports, administrated office equipment and booked travel for the Sustainability Programs Division
• Provided and coordinated training on the document management system.

Responsibilities:

• Assisted with administrative duties within the section
• Assisted the Section Manager with documentation for submission and correspondence
• Provided on-time monthly budget reports
• Arranged and organised section meetings
• Provided support and advice to the Section regarding new systems and equipment.

Responsibilities:

• Provided support to the Branch Director and his unit
• Organised submissions and correspondence
• Arranged and organised meetings on behalf of the Branch Director.

Responsibilities:

• Provided support to the Branch Director and his unit
• Organised submissions and correspondence
• Arranged and organised meetings on behalf of the Branch Director.

August 2006 - March 2008

Employment Agencies

• Being affiliated with a small number of employment agencies undertook temporary administrative appointments, including receptionist placements

• Answered and directed all incoming calls
• Organised interstate travel arrangements
• Managed weekly petty cash
• Located and marked out invoices for external auditors
• Processed numerical data involving spreadsheet formulae

Responsibilities:

• Maintained the document records management system (TRIM)

Computer Skills

• Technology One, SAP, TRIM – document storing system
• Experience in Adobe Illustrator, Adobe Photoshop and Adobe InDesign
• Working knowledge of HTML, with basic Adobe Flash
• Experience working in both Windows and Mac OSX operating systems.