Svetlana

Administration Officer

Svetlana

Administration Officer

About Me

Highly motivated and experienced Office Administrator with over 10 years in various administrative roles. 


Equipped with a strong skill set, including technical proficiency and a keen eye for detail, I am seeking a full-time permanent position where I can apply my expertise, continuously learn and grow, and make a positive impact.

  • Location: Sydney, Australia
Highlights
Detail orientated
Strong communication
Highly organised
SAP and TRIM systems experience
Microsoft Office
InDesign, Photoshop and Illustrator
Education & Training

2014, PD Training - Foundation Skills

2011, NSW Office of Environment & Heritage

2010, Excel Introduction

2010, SkillPath, Managing Multiple Projects

2010, TAFE Partnering with Aboriginal Communities

2010, Word Intermediate, TP3 Sydney

2009, Communication: Making Connections, TP3 Sydney

2009, SAP Purchasing, NSW Office of Environment & Heritage

2005, TAFE Cert IV in Digital Media

2004, Macquarie Uni, Bachelor of Arts

2000, SIT, Cert in Matriculation 

Resume
Experience
November 2022 – December 2022
Data Entry Clerk
IVE Group (Through Hays)

Responsibilities:

  • Assisted with efficient mass verification of docket numbers, accurately entering batches of these dockets into a company database.
August 2022 - September 2022
Receptionist
SMS Diesel (Through Hays)

Responsibilities:

  • Answered and transferred incoming phone calls to the Sales Team, Accounts and the Warehouse
  • Met and greeted customers at the front desk
  • Handled cash payments and assisted with invoicing
2019 – March 2020
Volunteering at Salvation Army
February 2019 – June 2019
Administration Support Officer
Secure Fire Protection

Responsibilities:

  • Answered phone calls in a professional manner
  • Maintained Excel reports, sent management and other colleagues updates
  • Succeeded all day-to-day deadlines and KPIs.
January 2015 - March 2015
Administrator
Ryde Council

Responsibilities:

  • Assisting the PA with Data Entry
  • Reception Relief
  • Office All Rounder
July 2014 - September 2014
Personal Assistant / Administration Officer
Comcare (Through HAYS)

Responsibilities:

  • Acquitted credit card purchases using Technology One for the Regional Operations Director
  • Liaised with the inspectors to organise weekly after-hours roster
  • Collated and organised daily ingoing and outgoing mail
  • Entered files into TRIM
  • Assisted in the coordination of material for regional conferences
  • Organised Diary via Outlook
  • Organised travel arrangements
  • Weekly minute taking
  • Prepared files and documents for the Regional Directors Meetings
February 2013 - September 2013
Administration Officer (Hazardous Materials, Chemicals & Radiation)
NSW Environment Protection Authority

Responsibilities:

  • Electronic document management using TRIM and Adobe Acrobat Professional
  • Undertook administrative duties within the section, providing support and advice
July 2012 - February 2013
Administrative Support Officer
Ausgrid (Contract)

Responsibilities:

  • Assisted a Contracts Operations team with different supporting functions
  • Utilised SAP for purchase order management
  • Managed an equipment maintenance database.
  • Undertook receptionist duties and maintained the office space
March 2009 - June 2012
Customer Service Officer (Home Power Savings Program)
NSW Office of Environment & Heritage

Responsibilities:

  • Responsible for taking customer feedback via phone and email, liaising with the service contractor and recording feedback into the register
  • Responsible for the administration of marketing material
  • Aided Manager in a number of research tasks
  • Contributed to the development of new systems and procedures.
July 2010 - September 2010
Business Support Officer
Environmental Funding Programs

Responsibilities:

  • Managed maintenance of existing web pages on the organisation’s public website
  • Administrated supplies and equipment for the team.
March 2009 - July 2010
Administration Officer
Product Stewardship

Responsibilities:

  • Reconciled the corporate account for travel and provided support to regional officers
  • Managed purchase orders using SAP, prepared budget reports, administrated office equipment and booked travel for the Sustainability Programs Division
  • Provided and coordinated training on the document management system.
March 2008 – March 2009
Administrative Officer
Environment Protection Authority (Hazardous Materials and Radiation)

Responsibilities:

  • Assisted with administrative duties within the section
  • Assisted the Section Manager with documentation for submission and correspondence
  • Provided on-time monthly budget reports
  • Arranged and organised section meetings
  • Provided support and advice to the Section regarding new systems and equipment.
December 2008 – January 2009
Office of Environment & Heritage
Branch Coordination Officer

Responsibilities:

  • Provided support to the Branch Director and his unit
  • Organised submissions and correspondence
  • Arranged and organised meetings on behalf of the Branch Director.
December 2008 – January 2009
Office of Environment & Heritage
Branch Coordination Officer

Responsibilities:

  • Provided support to the Branch Director and his unit
  • Organised submissions and correspondence
  • Arranged and organised meetings on behalf of the Branch Director.

 

August 2006 - March 2008

Employment Agencies

  • Being affiliated with a small number of employment agencies undertook temporary administrative appointments, including receptionist placements
  • Answered and directed all incoming calls
  • Organised interstate travel arrangements
  • Managed weekly petty cash
  • Located and marked out invoices for external auditors
  • Processed numerical data involving spreadsheet formulae
July 2006
Administrative Officer
EPA

Responsibilities:

  • Maintained the document records management system (TRIM)

 

Computer Skills

  • Technology One, SAP, TRIM – document storing system
  • Experience in Adobe Illustrator, Adobe Photoshop and Adobe InDesign
  • Working knowledge of HTML, with basic Adobe Flash
  • Experience working in both Windows and Mac OSX operating systems.
Qualifications
2001 - 2004
Macquarie University
Bachelor of Arts
TAFE
Certificate IV Digital Media
Skills
Office Administration
  • Microsoft Office
  • Windows
  • Answering Calls
  • Data Entry
Languages
  • English
  • Russian
Design
  • Adobe Photoshop
  • Adobe In-design
  • Adobe Illustrator
Works

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